Contact information
Have a question or need help? Write to us. Email is the fastest way to reach our team, and it lets us see your order details, photos and videos in one place.
Email us
support@siekraa.com
We usually reply within 24–48 business hours.
Please include in your email:
- Your order ID and the name used on the order.
- A short description of what you need.
-
For a damaged or wrong product: a clear unboxing video and photos of the package, shipping label and product. Write to us within 10 days of delivery.
- For a return: the reason, and the product name.
What we can help with
|
Topic |
How we help |
|
Order status and tracking |
Send your order ID and we will share the latest tracking update. |
|
Damaged or wrong product |
Email us within 10 days of delivery with your unboxing video and photos. See our Refund Policy. |
|
Returns and store credit |
Email your order ID and reason. We confirm the next steps and your options. |
|
Product, size and care questions |
Ask us before or after you buy. We are happy to help you choose. |
|
Anything else |
Write to us and we will point you in the right direction. |
Prefer to call?
You can also reach us by phone at +91 93152 12227 during 10 am – 5 pm, Mon–Fri.
For order issues, please email us as well so we have your details and any photos or videos on record. This helps us resolve things faster.
Our address
SIEKRAA
4, Sarvodaya Nagar, Bareilly, Uttar Pradesh (243003), India
www.siekraa.in | www.siekraa.com